
Golden Plan Choice Agency · Since 2006
CHC BOOKMARKS
General Resources (Log in to Member Portal and Click Resources
Find Summary of Benefits, Find Doctor and More
Enroll:
Step 1. Click this Link
Step 2. Log In
Step 3. Click DSNP Application

Useful Information:
Main BROKER SUPPORT LINE
+1 (713) 295-6760
Broker Managers – Houston Market
Shaneka PowellBroker Manager+1 (713) 295-2287Shaneka.Powell@CommunityHealthChoice.org
Michael HicksBroker Manager – Broker Services+1 (713) 295-2277 / +1 (713) 725-8978Michael.Hicks@CommunityHealthChoice.org
Ana RomanyBroker Manager+1 (561) 512-7533Ana.Romany@CommunityHealthChoice.org
Broker Services Team
+1 (713) 295-6760
for questions concerning Contracting or Appointment:
onboarding@newhealthpartner.com
Or call New Health Partners by phone at:
+1 (786) 701-6665
Main Services
Agent Services & Member Services (Houston Market)+1 (833) 276-8306 (Toll-Free)+1 (713) 295-5007 (Local)8:00 a.m.–8:00 p.m., 7 days a weekOctober 1–March 31: Extended hours, 7 days a weekMenu options:
Option #1 → Medicaid
Option #4 → BrokerAgent Relations+1 (713) 295-5188, Option #3Monday–Friday, 8:00 a.m.–5:00 p.m.agentrelations@communitycares.com
Contracting / Commissions / Support
Medicaid / STAR / CHIP
Medicaid (STAR Program)+1 (713) 295-2294 (Local)+1 (888) 760-2600 (Toll-Free)Monday–Friday, 8:00 a.m.–6:00 p.m. (excluding state-approved holidays)
CHIP / CHIP Perinatal+1 (713) 295-2294 (Local)+1 (888) 760-2600 (Toll-Free)Monday–Friday, 8:00 a.m.–6:00 p.m. (excluding state-approved holidays)
Provider Services
+1 (713) 295-5007 / +1 (833) 276-8306
Monday–Friday, 8:00 a.m.–5:00 p.m.
Other Services
Vision Services (Envolve Vision)+1 (800) 531-2818https://visionbenefits.envolvehealth.com/
Dental Services (FCL Dental)Member Services: +1 (866) 844-4251Provider Services: +1 (877) 493-6282www.fcldental.com
Pharmacy (Navitus Health Solutions)+1 (866) 270-3877https://www.navitus.com