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Agencia Golden Plan Choice · Desde 2006

HEALTHSPRING BOOKMARKS

Broker Handbook 2026

Find a Provider, Pharmacy or Facility​

Find an eye doctor - EyeMed

Extra Benefits

Quote & Enroll - HealthSpring For Brokers

Step 1. Enter the portal with your credentials

Step 2. Enter Qoute and Enroll

Step 3. Fill out the fields and continue with the process

The HealthSpring plan change number for MA/MAPD is 1-855-649-5105. Clients can call this number to request a plan change (e.g., from Plan A to Plan B) while keeping their current agent of record.

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NOTE:

There are doctors being selected as PCPs who are not part of the correct network. Some agents are choosing physicians outside the approved groups, which creates issues when members start the plan.

If an agent receives a request by email to correct a PCP, it is to prevent problems at the beginning of the year. Please make sure that when enrolling members in the Alliance Plan, agents select a PCP from one of the following networks:

  • Renaissance

  • Physicians Group

  • Village Medical

  • Dedicated

  • CenterWell

These are the networks included in our training. Many agents are currently selecting doctors who are not part of these groups, which leads to avoidable corrections and delays.

Please ensure all PCP selections follow this guideline.

Important Notice – Alliance Product (HealthSpring)

Please note that for the Alliance product under HealthSpring, the agent portal link to search for doctors is currently not working. At this time, providers cannot be verified through the “Find a Doctor” link in the agent portal for this specific product.

For all other HealthSpring products, the doctor search link is working correctly. The issue only affects the Alliance product.

To verify participating doctors for the Alliance plan, please refer to the Excel file provided below. The attached document contains the updated list of available providers.

Please download and review the Excel file here: LINK

If you have any questions, please contact our team for assistance.

Seleccionamos cuidadosamente los productos más competitivos que puedes ofrecer con tu licencia, de las aseguradoras que consideramos mejores para cada línea de negocio. Cuantas más oportunidades le brindes a un cliente, más carreras, familias y futuros podrás impulsar.

HealthSpring Contacts & Resources

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Broker Sales Manager

Salesupdates@mabrokers.healthspring.com

Anthony Miguel

Broker Sales Manager – Houston, Phoenix

HealthSpring Medicare

Email: anthony_miguel@HCSC.com

Phone: +1 (602) 810-0047

LinkedIn: ant-miguel

Agent Support

+1 (877) 454-0923

Jose Martines

+1 (713) 281-0030

Jose.Martinez3@hcsc.com

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Tiffany Frink Cigna Broker Sales (Houston Market)

+1 (713) 805-1608

Tiffany_Frink@HCSC.com

Find an eye doctor - EyeMed

Extra Benefits

Team Contacts

Mary Clasen

Phone: +1 (832) 324-1726

Email: mary_clasen@HCSC.com

Agent Resource Center (ARC)

ARC – MA/PDP

(Agent Resource Center – MA/PDP)

Phone: +1 (866) 442-7516

Email: ARCMAPD@HealthSpring.com

Website: HealthSpring.com

ARC – HSB

(Agent Resource Center – Supplemental Benefits)

Phone: +1 (877) 454-0923

Email: ARCSHL@HealthSpring.com

Website: HealthSpring.com

Member Care (Medicare Advantage Members)

Dedicated Member Assistance Line

  • MA: +1 (800) 863-9841

  • PDP: +1 (800) 222-6700

Hours: 8:00 a.m. – 8:00 p.m. (Local Time), 7 days a week

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